Shipping Policy
Order Processing
- Orders are processed within 1–2 business days.
- Processing takes place Monday through Friday, excluding holidays.
- Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.
Delivery Time
Estimated delivery time after dispatch:
- 7–14 business days
Please note that delivery times are estimates and may occasionally be affected by customs clearance, weather conditions, carrier delays, or periods of high shipping demand.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the products in your order. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 24–72 hours for the tracking information to become active after your order has been dispatched.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or local taxes depending on your country's regulations. These charges are the responsibility of the customer.
Incorrect Shipping Address
Please double-check your shipping address before completing your purchase.
If you notice an error, contact us immediately. While we will do our best to assist you, we cannot guarantee changes once an order has entered processing or has already been shipped.
Delayed Deliveries
Although most orders arrive within the estimated delivery window, unexpected delays can occasionally occur.
If your package has not arrived within 18 business days after dispatch, please contact our support team and we will gladly investigate the issue.
Questions?
If you have any questions about your order or shipping, feel free to contact us at:
Our support team aims to respond to all inquiries within 24 hours.